Job Description

The Digital Transformation Office (DTO) plays a crucial role towards Income’s vision of insurance made different by leading innovative digital initiatives and building new business models to serve digital-first consumers and position Income for the future. Some examples include the first reinsurance in Singapore which protects individuals against fare surge on ride-hailing platforms and the first micro-insurance in Southeast Asia which offers flexible pay-per-trip micro premium and accumulative coverage for Grab drivers.

This role provides a unique opportunity for a high-performing individual to drive real change and transform the insurance industry. The candidate will work with a team of Product managers to test, refine and release new iterations of our products to scale in the region.  

Key Responsibilities:

• Work with the product team and cross-functional teams to refine and execute the product strategy
• Create test cases from user stories or test scenarios, and execute cases
• Support Product Managers to test product prototypes and identify deficiencies, bugs or user experience issues
• Maintain digital products that has been launched, and work on projects to enhance features based on user feedback
• Strong data sensitivity and able to monitor the product performance data, analyse it and keep consistent optimisation on the products to get friendly and better user experience
• Quick learner to pick up the domain knowledge and grow fast in product skills
• Champion a hypothesis-driven test-and-learn mindset